Last updated: August 2025
We comply with the General Data Protection Regulation (GDPR) and other applicable privacy laws. This page outlines our responsibilities as a Data Processor and your rights as a Data Subject.
We process data under these legal grounds:
You, the merchant, are the Data Controller for your Shopify store data.
We act as a Data Processor, handling data only as instructed.
We may use vetted sub-processors (e.g., hosting, cloud, and AI providers) to deliver services. These providers are contractually bound to GDPR compliance.
A full list of sub-processors is available upon request.
Under GDPR, you have the right to:
Requests can be sent to We will respond within 30 days.
Your data may be processed outside the EU/EEA. When this happens, we ensure protection via:
Data is retained only for as long as your store actively uses our services.
Upon uninstallation, personal and store-related data are deleted within 30 days, unless otherwise required by law.
Data is encrypted in transit and at rest.
Access is limited to authorized staff with role-based controls.
Regular monitoring and updates help maintain security compliance.
If you are in the EU and believe your rights have been violated, you may also contact your local Data Protection Authority (DPA).
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