Privacy Policy

Last updated: August 2025

We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard information when you use our Shopify application and related services.

1. Information We Collect

When you install and use our services, we may collect:

• Shop Data : Store name, domain, Shopify ID, and subscription details.
• Product & Order Data: Catalog information, order history, abandoned carts, collections, and related performance metrics.
• Usage Data: Interactions with the dashboard, applied discounts, and feature usage.
• Billing Data: Subscription plan details and Shopify billing confirmations.
• Technical Data: IP address, browser type, device details, and request logs.

We do not collect payment card details. All payments are securely handled via Shopify Billing.

2. How We Use Your Information

We process this information to:

• Provide analytics and performance insights for your store.
• Generate intelligent promotion and discount recommendations.
• Improve product performance, inventory management, and user experience.
• Verify subscription status and enforce plan limits.
• Monitor system security, stability, and performance.

3. Data Sharing

We do not sell or rent your data. Data may be shared only when necessary:

• With Shopify: To support billing, discount application, and integrations.
• With Service Providers: Such as hosting, analytics, and AI service providers — solely to support core functionality.
• Legal Requirements: If required to comply with laws, regulations, or court orders.

4. Data Retention

Store and analytics data are retained only while your store is actively using our services.

When the app is uninstalled, store data is deleted within 30 days, except where retention is legally required.

5. Security

All data is encrypted in transit (TLS/HTTPS) and at rest.

Shopify tokens and sensitive data are securely stored with strict access controls.

Access is restricted to authorized personnel only.

6. Your Rights

Depending on your jurisdiction (e.g., GDPR, CCPA), you may have rights to:

• Access your personal data.
• Correct inaccurate information.
• Request deletion of your data.
• Restrict or object to processing.

You can exercise these rights by contacting us at contact@coderally.tech.

7. Changes

We may update this Privacy Policy occasionally. Any changes will be published on this page with an updated "Last Updated" date.